Frequently Asked Questions
These Frequently Asked Questions are designed to help answer some of the most commonly asked questions when hiring our Camper. You should also read our hire agreement or contact us at [email protected] if you have any questions before making a booking.
The hire of our Camper requires that you have your own vehicle to tow your Camper.
As you are providing your own vehicle, you will remain responsible for any damage caused to your vehicle or damage that you cause to another vehicle in an accident. We recommend that have a comprehensive vehicle insurance policy that includes towing.
You will be responsible for the cost of repairs or roadside assistance costs if your vehicle breaks down while towing our Camper.
Please check that your current vehicle insurance includes roadside assistance or consider upgrading to roadside assistance prior to your travel.
You will need to arrange towing of your vehicle if it breaks down. This will include towing of our Camper. If your vehicle is required to be towed, you will still need to ensure that our Camper is returned by the return date in your booking. A daily hire fee will be charged until the Camper is returned to us.
If the Camper breaks down, for example, the mechanical bearings seize, you will need to contact us and we will arrange for the Camper to be towed back to us at our cost.
When using our Camper, you should always ensure that the Camper is locked and secured. You should report the theft to the Police and contact us immediately if the Camper is stolen. In most circumstances, our insurance will cover the theft of the Camper, as long as proper precautions have been taken.
You should always ensure that you keep your possessions secure by locking the Camper or keeping them with you. We will not be responsible for any lost or stolen personal items while using our Campers.
Sorry, unfortunately we do not allow pets in the camper
Please view the manufacturer’s demonstration video.
Yes you can. However, if there is little sunshine the solar panels may not be able to keep the fridge working for extended periods.
Also the 240v outlets will not work.
